Support

Install, licence keys and quick fixes.

Everything you need to get ExpiryPoint running. If you get stuck, email us and a person who builds ExpiryPoint will reply within one working day.

Install

Four steps, about ten minutes.

  1. Get the package

    expirypoint-1.0.0.sppkg (331 KB). SHA-256 00df85bf5364674e6d68ff949cb6c698b82c1a38e60f221d00e8c5021c5d7b3b

  2. Upload it to your app catalog

    A SharePoint administrator opens the SharePoint admin center, goes to More features and opens Apps. On the Manage apps page, choose Upload and pick the file, then make it available to all sites. Nothing needs approving to use it; to switch on email, approve its one optional permission. How to

  3. Add it to a page

    On the site, edit or create a page, add the ExpiryPoint web part and publish. The free snapshot appears straight away.

  4. Enter your licence key

    Choose Licence at the top of ExpiryPoint, then Enter licence key, and paste your key. No key yet? Get a free trial key.

Troubleshooting

If something looks wrong.

A lot is overdue on day one

Files never reviewed count from their last modified date, so on a site with years of history many are overdue at first. That is expected. Start with the library or rule that matters most, and use the dashboard filters to work through the rest.

I cannot see a file I expected

ExpiryPoint shows only files you can already open, in the libraries and sites it covers. Ask a site owner to check which libraries and sites are in scope, and that you have access to the library.

No reminder emails arrive

Email needs ExpiryPoint's one optional permission (Microsoft Graph, Mail.Send, delegated), approved by a SharePoint administrator in the SharePoint admin centre under Advanced, API access. Until then, ExpiryPoint opens a pre-filled email for you to send yourself. Once approved, emails come from the mailbox of the person who sends them: check that reminders are switched on for the site and look in junk mail. A site owner can choose Send reminders now to test.

Reminders only go out when someone opens ExpiryPoint

That is how automatic reminders work without a server of ours: they are sent once a day when a site owner opens the dashboard. For reminders on a fixed schedule, use the Power Automate recipe: a flow in your own tenant over the review register.

A decision says "awaiting approval"

The file's rule has approval stages. The decision takes effect when every named approver has approved. A rejection returns the file to its reviewer with a comment.

"Only a site owner can change this"

Rules, reminders, libraries, sites and the licence are for site owners (or a SharePoint administrator). Everyone else reviews their own files and sees what the licence covers.

"Saved for this site only"

A key is saved for every site only when the person entering it can edit your app catalog, usually a SharePoint administrator. When a site owner enters it, ExpiryPoint saves it for that site, and it works the same there.

"Licence not checked"

ExpiryPoint could not read its licence just now, so it shows the free snapshot. Reload the page. If it persists, ask a site owner to check the key under Licence, and email us.

Still stuck? Email info@apps365ltd.com with the site address and what you see.

Find out how old your documents really are and who should look at them.

Get a free 14-day trial key for your site in a minute. Without a key, ExpiryPoint still shows a free snapshot of how old the site's documents are.